Last updated: 2 October 2026
These instructions explain how to request deletion of your personal data from Ad Flare Digital, including any data associated with social accounts (such as Facebook or Instagram) you have connected to our platform at adflaredigital.com and all of its subdomains, including my.adflaredigital.com, portal.adflaredigital.com and leads.adflaredigital.com.
1. What Gets Deleted
When you request data deletion, we remove:
- Your account information (name, email, business details).
- Connected social account access tokens, including any Facebook/Instagram authorisation granted through Ad Flare Digital.
- Content data you have uploaded or generated through the platform (scripts, prompts, media files).
- Usage logs associated with your account.
Data we are legally required to retain (e.g. for tax or financial compliance) may be kept for the minimum period required by law, after which it is deleted.
2. How to Request Deletion
You can request deletion of your data in either of the following ways:
- Email us directly at hello@adflaredigital.com with the subject line "Data Deletion Request", including the email address or account associated with your Ad Flare Digital account.
- Revoke access via Facebook: If you connected a Facebook or Instagram account, you can also remove Ad Flare Digital's access at any time via Facebook's own settings: Facebook Settings → Business Integrations (or Apps and Websites) → find "Ad Flare Publisher" → Remove. This immediately revokes our access to your Page/account data, and we delete any stored tokens for that connection within 30 days.
3. If You Were Contacted Through Our Lead Generation Service
If you received an outreach email sent through Ad Flare Digital but don't have an account with us, you can:
- Stop further emails by clicking the unsubscribe link at the bottom of the email, or by replying and asking not to be contacted.
- Ask us to delete your details by emailing hello@adflaredigital.com with the subject line "Data Deletion Request" and the email address you were contacted at. If you'd like, we can also block that address for every business using our service.
We will delete your business contact details and outreach history. We keep your email address on a suppression list only, so that you are not contacted again. If one of our customers contacted you, we will let them know about your request. More detail is in section 5 of our Privacy Policy.
4. What Happens Next
Once we receive your request, we will confirm receipt by email and complete the deletion within 30 days. We will notify you once the deletion is complete.
5. Contact Us
For any questions about this process, please contact:
Ad Flare Digital Ltd
London, United Kingdom
Email: hello@adflaredigital.com